The question that was asked to TOTV was "Does anyone think this is a good policy for a restaurant to have?", not why. From a business perspective, obviously it's not a good policy. But, having worked for "mother ships" all my career, it doesn't surprise me that they might have a policy that doesn't make sense on its face. My grandmother would have called many of these examples to be "penny wise and pound foolish" and I couldn't even count how many examples of that I have found in my current employment. Another saying that comes to mind around this - "cutting off one's nose despite their face".
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