Quote:
Originally Posted by VillageIdiots
I'm sure many can relate but I feel the need to vent somewhere. Monday of this week I needed to return an item to a retailer in Tampa. So, I take it to the closest pack and ship and have it sent via standard UPS ground service. The next morning I receive an email that my return was received and processed and my replacement item would be shipped out before the end of the day. It was, and I received a USPS tracking number in my email. I click the link and find the scheduled delivery date to be today, Friday Dec. 14th. So, I'm thinking wow, 3 days to get from Tampa to The Villages? Maybe it will arrive earlier but, if not, so be it. I check it again this morning and it now shows delivery date tomorrow, the 15th, instead and that it just arrived at the Lady Lake post office. Okay, maybe I can just check with the post office and see if I can come by and pick it up. I look up the number and it just rings, rings, rings until Verizon decides I've tried long enough and just cuts me off. Try again several times with the same results.
I know it's the season and the shipping business must be crazy, but, to me, this is beyond reasonable.
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Based on my previous experience your problem may have started when you used a "Pack and Ship' business for a USPS shipment. There is a good possibility your package did not get into the USPS system for at least 24 hours after it was dropped off at a "pack and ship" store.
I find USPS does a very good job, including our frequent international shipping. We always create and pay for our shipping label, domestic or international, online at USPS.com, and then drop off our package(s) at one of the local PO's. It is rare that a package does do arrive by the committed date given when we paid for the postage/shipping label.
It can be frustrating at times trying to get something delivered in the time frame needed. Not trying to deflect criticism from USPS, but sometimes they are just an easy target.
Don