When it is just billing problems that they are dealing with then it’s rough to get through. When there is an outage then it’s agonizing. I always looked up for whatever the problem was on the CenturyLink Outage Map. If your internet is down put the cell phone where it uses its own Data and Google their site. As of this second the east coast is marked in yellow. That’s not good. If you want to take agonizing to the next level change to Comcast. Good Luck.
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