Quote:
Originally Posted by Spikearoni
In our latest experience, the cabin we had chosen well in advance, was given away to someone else. When we boarded the ship and went to our room, our names were still on the door! Nonetheless, our key would not open the door and we were told that it was no longer our cabin. This was a back to back cruise, and we lost that room for both segments!
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Were you given any reason for the room change? Did you talk to the folks at Customer Service OR did you call your travel agent and ask him/her to investigate? I'm curious what kind of situation would warrant a room change at the last minute.
kathy