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Old 12-27-2018, 03:04 PM
retiredguy123 retiredguy123 is offline
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Default Ford Navigation System No Updates

I purchased a 2017 Ford Escape in April 2017 with a built-in navigation system. Now, almost 2 years later, and Ford has never offered any updates. I still cannot even enter my own address, but have to use Walgreens as my home. Is anyone else irritated with Ford about this? I just talked with Ford's customer service, and all the lady could say was "I'm sorry". Navigation is an expensive option on a new car, but, if they never update it, why pay for it? Do other car makers treat customers the same way?