I gave up with the Ford SYNC system, I have my own Garmin LIFETIME maps option, which are updated quarterly, simply plug in your Garmin to the computer, and the rest is automatic. BTW, Ford announced they no longer support SYNC, on a 6 year old car. I will remember this when we purchase our next car, separate user supplied nav system.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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