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Old 12-30-2018, 10:07 AM
4skibums 4skibums is offline
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Join Date: May 2013
Location: Calumet Grove
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Default La Hacienda Catering - Horrible Service

Our club has used La Hacienda for our Holiday Party at Savannah for several years. But, this will be our LAST. Service was horrible. We had 180 residents attending our event. When the doors opened only 8 tables were set-up. Guests had to walk around the dish carts and servers. We had 20 tables. That just started the downward spiral. Salads, Water, Ice were not on tables. I had to ask them to start the salads. They did not have enough servers needed for a party our size. The dessert took 65 minutes to come out after dinner...and the coffee did not arrive for another 30 minutes after dessert. Water glasses or Ice Tea was never refilled. I wrote to Beth about the inadequate service a week after our event. It has now been 30 days and Beth as never acknowledged my email regarding the poorest service. You do pay a premium for their service and you must pay up front. So I guess La Hacienda doesn't care if they provide good service as they already have your money. There are a lot of restaurants in the Villages now. Don't choose La Hacienda you will be very disappointed with the service. Calumet Grove Social Club