We also LUV Southwest! All of the negative things people said I have observed, but for us flying to Providence the positives out weigh negatives. We watch all passengers in boarding area, decide who is coughing their head off, has hyper fidgety kids, who have dog and cat carriers, etc.....then we avoid sitting near them. Yes, I would love to always get an A boarding pass, but low Bs are perfect too. On our last flight the plane had brand new seats that were much roomier.
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