Quote:
Originally Posted by retiredguy123
I will try going upstairs. But, I have already sent a letter, complaint form, and a personal email to Leslie Smith, who is the head of administrative services. No reply so far. The library employees acknowledge and are well aware of the problem, but they say that the county will not fix it.
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With this and other similar issues, you must realize that the person you have written to and e-mailed to likely never sees what you have sent. Typically this stuff is filtered by a secretary.
I've not done it in many years so the cost may well have gone up.
At a cost of 5-6.00 you can send a registered, restricted delivery letter. The person who you have directed the letter is supposed to personally sign for it. If, nothing else, your letter will be noticed in the pile of letters these people get everyday.