[graciegirl]

Originally Posted by Judy n Ron

Word of caution about The Villages Golf Cars in Brownwood. I took my gas cart there last week for my annual service. Technician called and said I needed a new battery and he would install one for $115. Since the battery I have is less than 2 years old, I said "no don't put in a new one" he said, "I'll put one in ok?" I repeated NO!Today I removed the battery and took it to Sams Club to purchase a new one, but the tech said let's test it first. The battery passed all tests with flying colors and they assured me I didn't need a new one. Today I called and spoke with Brian who is in charge at Goedkins. He shucked and jived and made excuses why their tester was better and maybe this maybe that,etc I had already spent 3 hours on this issue today ( I am not retired), so I got fed up and said I no longer had faith in them and likely would not do business there. He said yeah ok. Good customer service (not). So be careful of getting the shyster treatment there. I'm done with them.

Did you buy your cart from them? I have never felt the Villages policy is to sell you something you don't need.