[BK001]

[QUOTE=Brawnwy123;1616072]

Originally Posted by sands

I recommend staying away from Brownwood Jewelers. They never give a refund, only store credit - but be careful, they don't always tell you that up front.

My husband bought something there before Christmas and worked with the owner, who told him it could be returned if done within

ANSWER ******

Hi, thanks for the tip.
Unfortunately, the Villages is or has been a place to cheat the unsuspecting senior citizen and they do have a major problem here. Try Crimes against Seniors????
We bought a Villa and got lied to big time.
We bought a new car and got lied to big time.
THE WAY IT IS HERE,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, BE CAREFUL AND IF YOU BUY ANYTHING that may need some follow up,,,,,,,,,,,,,,,,,,,,,,,,WRITE IT UP AND HAVE THEM SIGN IT. Then YOU CAN GO TO SMALL COURT IF NECESSARY ?

Good luck and be wary, very WARY

We are from Brooklyn and I think that qualifies us as being very cautious, suspicious and wary by nature. The no cash refund policy is so common that I am shocked that anyone thinks it is not standard policy with small businesses. Unfortunately both parties relied on the word "return" without a further explanation of what that entails -- cash, credit, etc. So seller and buyer had a miscommunication. But it is Caveat Emptor and the seller absolutely did what he promised -- to return the item.

As far as being lied to in The Villages? Absolutely not our experience at all. Bought a house, two cars, tons of items from TOTV, and lots of household furnishings and services from various local businesses. Never had a problem.