My personal experience with this company... I signed on with them the week I moved in (early Nov). All the reps from the different companies stopped in and I went with them because the "sales guy" gave me a good vibe - softspoken, not pushy, had pages of references. I was in a hurry to get pest control, but my fault for not checking anything as I'm usually very careful, thorough and suspicious in any sales situation. After that the owner came by and brought the wife and I on a tour of several landscaping jobs he did. He seemed to really know his stuff and his jobs looked really good, so we contracted some landscaping through him.
Only after all this did I really come to know the company's reputation. The landscaping turned out great (lots of compliments from neighbors) - workers were great to deal with, but they were tardy on the lawn and pest visits and I had to call the office. They made good on everything but it still really ticked me off I had to do that. Then lately I noticed things seemed to be changing - guys showing up on schedule for lawn and pest. Last week they were here for the lawn and I talked to one of the crew we got to know during the landscaping install and he said the company got sold to a person he named (can't remember) and the old owner was now relegated to just doing the landscaping.
Now this could all be BS, but I will say the people who show up lately know their stuff and appear to be concerned and interested in doing what's right for me.
Would I recommend them right now.. probably not knowing their past history, but they don't appear to be crooks just interested in screwing me as far as I can see... we'll see.
Just thought I would post my personal experience for balance.
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