Quote:
Originally Posted by pauld315
They updated the software on the box recently. I know this because what is displayed on the screen when you talk to the remote position has changed from appearing on the lower center of the screen to the upper left of the screen.
I have never had this problem until this latest software update. The funny thing is that I stopped this from happening is doing exactly the opposite as to what is suggested above. I turned on SAP and D)) and the random comments are no longer in the show I recorded. They probably broke those with this new release.
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I think it depends on what Xfinity box you have. I think I have the latest 4K cable box they offer (Arris XG1v4) and mine works as I described. The down arrow gives you access to the CC, SAP, and D)) settings at the bottom of the screen. By the way, Xfinity will not automatically notify you when they offer a new cable box. The latest box allows you to watch the 4K content offered on Netflix and Youtube on a 4K TV. But, a lot of people who have a 4K TV, probably don't have a 4K cable box.