Talk of The Villages Florida - View Single Post - Village Golf Carts Beware of Service Dept.
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Old 02-20-2019, 04:20 PM
Brawnwy123 Brawnwy123 is offline
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Default Local Carts

Quote:
Originally Posted by Judy n Ron View Post
Word of caution about The Villages Golf Cars in Brownwood. I took my gas cart there last week for my annual service. Technician called and said I needed a new battery and he would install one for $115. Since the battery I have is less than 2 years old, I said "no don't put in a new one" he said, "I'll put one in ok?" I repeated NO!Today I removed the battery and took it to Sams Club to purchase a new one, but the tech said let's test it first. The battery passed all tests with flying colors and they assured me I didn't need a new one. Today I called and spoke with Brian who is in charge at Goedkins. He shucked and jived and made excuses why their tester was better and maybe this maybe that,etc I had already spent 3 hours on this issue today ( I am not retired), so I got fed up and said I no longer had faith in them and likely would not do business there. He said yeah ok. Good customer service (not). So be careful of getting the shyster treatment there. I'm done with them.
REPLY:
Three years ago, I nearly bought a cart from them. Actually, i caught them in 3 shoddy deals and did not buy their slangy cart. So bought electric from out of state, and it is great. Also,,,,,,,,,,,,,,,,,, no service required for at least two years on electric. According to mobile cart guys, 2 different ones told me that.