[Cassie325]

Originally Posted by suninfl06

I went to Cheng's on Wedgewood Lane last night. I spilled my soup. Quite a bit spilled on my clothes, the chair, the table and the floor. The manager was standing right behind me. He never came to the table to help or ask if I had had been injured. The waiter also did not come. I asked for some help from the manager to clean up the mess. He threw me a cloth napkin and told me to go to the bathroom. When I returned to my seat, it was still wet. The chair, table and floor had not been touched. I asked again, if he could help, The manager said, "I am the manager, I do not do that." Then I asked for the waiter, the manager said, he was too busy and threw me three paper napkins. At that point, some patrons walked in onto the wet floor. My friend who was dining with me asked if he was going to clean up the floor so the new guests would not fall, he then threw another napkin on the floor and walked away. I asked again for a towel to clean the wet sticky table and was told it could not be done until we left. We stayed until our food arrived and boxed it and took it home. Of course, we left no tip. As I left the restaurant, I told the manager I had never been treated so poorly, that I could have been burned and he never inquired about my well being, nor did he or anyone else attempt to help us. I told him,I would tell everyone I could not to patronize his restaurant. So I am now sharing my story. If this is the service we as Villagers receive it is no wonder so many restaurants go under!

did you keep your receipt? I would take it in to the manager during the day and revisit the situation....get your money back....