[Nucky]

Just in case anyone is in need of C/Pap or Bi/Pap supplies I would like to let you know in advance that if you want the ultimate in aggravation, misinterpretation, aggravation, did I mention that? Then this is the company for you. They have made mistakes at every turn in my one-year relationship with them. The latest and greatest is that they sent someone else's order to me. The house number was the same as mine but naturally a different street. I know how the man who was waiting for these supplies felt so we took them to his home a few days ago. We let Apria know what we were doing before we did this delivery. They Okayed it. Turns out I got the bill for his supplies and they (Apria) don't want to hear about it. I owe, period.

I have names and confirmation numbers of the phone conversations and the man waiting for his supplies is going to pay me and I'll pay Apria. I have delivered regular mail to his address that has been put in my Villages Mailbox. The last batch of mail was a collection of four envelopes of Pension Checks.

My Apria monthly bill is mailed on the 1st of the month reaches me on the 18th and is due on the 20th. It is an ongoing battle and I have to explain this to someone who speaks the English Language but does not understand the English Language each time we talk.

They sent me to an Apria store in Spanish Springs last month to pick up a part that I broke, totally my fault and when I arrived the store was closed sometime before, gone, finito. SMH, go somewhere else. This is my good deed for the year.

The strange thing is to be compliant with the equipment the company has to send out a technician from time to time and the people who come inside our home are as WONDERFUL as the Customer NO SERVICE is HORRENDOUS.