We have a service contract with Sunshine and they do a checkup/cleaning twice a year as part of that. Also they have been very responsive for service calls. We've had capacitors go bad twice (both times in the evening) since we have been here and Sunshine has been to our house in less than two hours to replace it. The have also replaced the capacitor once as part of one of their checkups because could see, by checking the startup current, that it was on its way out.
You can easily do all the stuff that Sunshine does on a checkup yourself and just as a matter of course change the capacitor once a year and spend a lot less than what a service contract costs... but I'm retired now and I don't want to do that kind of stuff anymore :-)
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