I had a situation with our home in the New England with Cox Cable. I had been paying $174 for TV, internet and phone. My agreement is set to expire and a rep quoted me a new price of $331. I told the rep you guys are holding me up without a gun at that rate. I’ll cancel and go to Verizon Fios, he said well wait we have a retention department I called them yesterday and will be paying the same rate I have for the last 2 years. Ya gotta push these folks otherwise they’ll walk all over you with high prices. I had a similar thing happen with Sirius. I had been paying about $4.95 per month, they were upping my rate to $19.95 per month, I called to cancel and after saying no 3 times the rep said OK we’ll agree to $4.95 per month for the next 6 months. Yup in 6 months I’ll rinse and repeat.
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E=Fb
The Musical Theory of Relativity
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