Problems/ Electric Motorized Screens for Lanai
In late 2017 we had a local company install motorized screens inside our large lanai. (Total cost was around $6000). The company that installed them has now been sold to a new owner but still uses the same name. We have had numerous problems with the screens detaching from the frame when being rolled up or down. At that point we have to call the company, wait a week or two for them to come by and repair. Is anyone else having this problem. The new owner did come by and inspect them. I suggested he contact the manufacturer and get suggestions on how to alleviate the problem. I have heard nothing back and continue to call them. When the new owner was here he mentioned something about the warranty. Seems ridiculous since they have never worked properly since the day they installed them.
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