I’ve been satisfied with Verizon and haven’t had problems with service. You can also go to the Verizon website to find offers without the sales pressure in store.
I retired from AT&T and have their U-verse and internet service at a discount. I do not have AT&T cell phone service despite a potential retiree discount. I’ve had the need to contact their call centers because of service problems and I would rate them a strong D-. The last contact was with someone who admitted she was in an Eastern European country and I got a big dose of attitude and strong display of lacking technical knowledge to resolve the service problem. Usually I’ve gotten people in India or the Philippines who only know what’s on the flip chart, but they are courteous.
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