Thanks for all the responses. It would appear that the charges are all over the place. Our home has volumn ceilings and we do keep our temp set at 75 during the day and 72 at night. We have gas hwh, stove and dryer. We have requested a check up with SECO which will happen in a few days and they told us that setting the temp at 79 during the day will make a big difference. I am now turning off the ceiling fans when no one is in the room. Who knew