[BK001]

Originally Posted by ColdNoMore

I think Red Sauce is coasting off of...their old good reputation.

Although I hadn't been there in a few years, I took a golf buddy visiting from out of state there last month.

I kept bragging it up and after really slow service, our orders weren't anything special...to justify having waited so long.

While I don't drink and he's well-traveled from visiting golf destinations around the world, he made a wry comment that the 'house' wine (red) that he ordered, probably set them back...at least a whole $5 a bottle.

Even I, who knows nothing of wine... knew that wasn't a compliment.

I apologized and told him that they must have just been having a really off night (it was a Saturday), but after reading other comments...I'm thinking it wasn't a 'one-off.'

That is so disappointing. It's hard to gain a good reputation; so easy to lose it. Yet good management generally shines through. I can't help but shake my head at some of the stories I read about restaurants here on this forum.