[ColdNoMore]

Originally Posted by BK001

So nice to hear a story like this with a very nice ending. Cheers to doing the right thing Hampton Inn!

Particularly since in the last year or so, even the IHG/Honors groups of hotels have went from the 'no cancellation fee' policy that used to apply up until 6:00PM on the day of arrival...is now usually a minimum of 24 hours (and sometimes 48) advance notice for cancellation.

I have found though, that if you call the hotel directly and talk to the desk clerk on duty, instead of the general '800' number, when cancelling in the less than the stated cancellation period...you have a much better chance of success.