Quote:
Originally Posted by retiredguy123
I agree with the OP. Most restaurants will guide you to a table, but will let you sit where you want. I would not return to one that didn't. And, if the restaurant is not very busy, I don't like it when they try to seat people in one section instead of spreading them out. I try to go to restaurants when they are not busy so the noise level is lower. There is plenty of competition in the restaurant business, and I think they should be trying to satisfy the customers, not the servers.
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Satisfying customers doesn't always mean doing what the customer wants since there is usually a difference in opinion. I worked for several companies that had rules, procedures, staffing etc. that tried to focus on the customer but also on profits and expenses, you know, that PITA bottom line. I know it's sometimes hard to accept, but the customer isn't always right. I do agree that if where you go doesn't meet your expectations then you should go and find a place that does.....asking a place of business to change what works for them to suit your expectations....well, don't think that's going to happen. And to the OP, Derick evidently explained the situation and it puzzles me why you ignored it.