Quote:
Originally Posted by bagboy
But, you were not there, you don't KNOW exactly what happened.
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No, I wasn't there and you weren't either, but you seem to not believe the OP. Why not?
I can only respond to what I've read -- to what the OP posted.
If what the OP has posted is exactly what happened, the manager had no right to talk and treat the customer in the way which was described. To be spoken to and then ignored? Sorry. The manager should be fired. You don't speak to or treat customers that way.