Quote:
Originally Posted by Midnight Cowgirl
No, I wasn't there and you weren't either, but you seem to not believe the OP. Why not?
I can only respond to what I've read -- to what the OP posted.
If what the OP has posted is exactly what happened, the manager had no right to talk and treat the customer in the way which was described. To be spoken to and then ignored? Sorry. The manager should be fired. You don't speak to or treat customers that way.
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I don't. Because anyone who is hanging on to anger long enough to carry it home, sit in front of a computer, log in, and type up a complaint is likely going to slant the story. Lots of stories tell the tale of "he was so rude to me", when really the story teller is trying to justify his emotions after not getting what he wanted.
In this case, the OP was told he would not get service at the table, but he wants us to believe that he is somehow entitled to service there. He chose to stay and got what he was told he would get.
So, I ask you - where did the rudeness actually lie?