Post #9 is the answer
As mentioned in post #9, the auger is most likely not going into the ice bin receptacle properly.
Ice is made OK and everything sounds normal, but no ice comes out. The auger in the plastic ice bin is not turning. That's the problem.
The ice bin VERY EASILY can be prevented from being pushed all the way in. Looks like it's all the way in, but it's not. Ice cubes or ice debris block they way. Or the auger is just plain not lining up.
Sometimes the ice bin is just as difficult to remove.
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