Try turning the TV off, turning your computer on with no television or streaming services running, and checking speedtest.net on a browser. It's possible that you ARE getting speeds up to 100mbps. Also try connecting to a different server with the speedtest. And remember they promise "up to" 100mbps, not "exactly" 100mbps. So if it's in the 80's without streaming, it's probably fine. If you have a lot of devices connected to your modem/router it'll slow them all down too since they're all sharing the same connection. It shouldn't be as low as 34mbps. Are you using the xfi gateway, or some other xfinity-provided modem/router? Or is it one you purchased elsewhere? Your connection will never be better than the capacity of your modem.
Last edited by OrangeBlossomBaby; 04-30-2019 at 07:30 PM.
Reason: misspelled streaming, woops
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