Probably the gears are stripped in the ice machine. You IMO were very lucky to 9 years out of ice machine and refrigerator. Find you model number and order new ice machine online. Watch UTube video on how to replace it. Basically two screws, disconnect harness. Guide it out of the water filler tube. Remove harness form the ice maker, transfer it to new one ( if they model don’t come with one). Guide the new ice makers up line up plug in the harness, guide tube back in, install the two mount screws. Takes about 15 to 30 mins, unless you have ice maker at bottom drawer, it harder cause use are old backs don’t want to bend anymore and our eyes can’t look up through bifocals? If can’t do it just call repair man mention.
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