[ColdNoMore]

Originally Posted by Boomer

I know what you mean. My grandmother started calling me persnickety when I was about 4 years old. Some things never change.

Interestingly timely — this morning on CBS Sunday Morning, there was a segment called “Many Happy Returns.”

It was about the liquidation businesses that have been expanded tremendously due to e-commerce and all the returns therein.

I bet you can find it with a Google. (I still never have learned to link on my iPad.)

I found it!

Very interesting...thanks!



Many Happy Returns (poke here)

What happens to products you buy that you return? And what about the stuff that brick-and-mortar-stores or online merchandisers can't sell? It may end up in the hands of Curtis Greve, a vice president of Inmar, which has 25 facilities and 5,000 employees around the country devoted to processing and reselling goods for what's known as the secondary market.

His company handles "Everything from diapers to dinosaurs," he said.

Truckloads of stuff arrive and leave Inmar warehouses every day. Much of it is merchandise that traditional outlets just can't unload. or outdated seasonal products. But a third of it is customer returns, mostly from online purchases.

"A typical brick-and-mortar store will return about 8% of their sales," Greve told correspondent Rita Braver. "For ecommerce, that can be 25% to 40% in some cases."