OP, sorry to hear you installed and then paid to have your softener removed, you probably could have adjusted the system to alter the amount of hardness. But I tend to agree with several of the above comments, if you never had soft-water it does feel different. We had this for decades back up North, and it was a shock moving here with the relatively hard water. We have a whole house filter and water softener and love both of them.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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