I went to East Coast today ! They did not have the carpet I found at Lowe's, the one I "had" my heart set one...but, the initial experience was so positive, and the openness and willingness to discuss details (without becoming defensive) that there is, indeed, a difference in methods and even tools used for installation, was enough to prompt me to take home several samples even though not exactly what I was seeking. After the experience I had (actually twice) with Lowe's "farmed out" measuring service, and then to find out while Lowe's stands 100% behind their materials, they do not have any kind of workmanship/installation guarantee, I am taking the advice above, "follow your gut" ! If the measurement person is an indication of the contractor, don't think I want to meet the actual installation crew ? Hope the tip about East Coast turns out to be as down to earth and honest as they "seem".
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