First thing is to find out the name of the software, then the source if possible.
1. Contact your anti spam/anti virus vendor tech support to see if they have a removal tool.
2. Check MS site for a removal tool
3. do a google search for a removal tool
4. Contact the software developer and demand a removal program.
Usually one of these sources will have a solution
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Grew up in Brooklyn, NY- became an adult in Rockland County, NY and living a 2nd childhood in the Villages (Finally a FROG).
"Whenever God Closes One Door He Always Opens Another, Even Though Sometimes It's Hell in the Hallway"
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