Ambassador Communication
I think part of the problem is ambassador communication. The ambassador should come up with a way to address the slow play that (a) starts with the statement that the players have fallen behind because they may be unaware and (b) suggests a solution.
"Would you like to let them through?"
"Would you like to skip a hole?"
"Would you like to pick up your ball?"
One ambassador told me to stand next to my ball to move it along ... and my ball was in front of the other three golfers .. what a joke!
Communication is the key - give the ambassadors the communication tools and they will do a better job suggesting a solution.
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