Quote:
Originally Posted by rjn5656
Having been in the communications industry, I am sure Comcast did everything they could to restore the service as quick as possible. My hats off to the techs and foreman who did the work. It is not an easy job. And unfortunately, failures do happen. Comcast doesn't plan them.
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In this case, Comcast didn't have anything to do with the failure. They were the victims, as were all the connected customers, of one utility's failure to make use of Call Before You Dig, which would ensure that they don't cut into another utility's cables.
Unless CBYD isn't available in the Villages, in which case the developer, property owners' association, Villages Homeowner Association, and the community at large should change that ASAP.
Be grateful it wasn't SECO digging into gas lines.