Originally Posted by sunny70

Part of the problem at Mulberry is the staff. Getting past the front desk to your doctor is like trying to get into the Pentagon! Those Ladies were borderline rude. The ladies I'm talking about are now gone and younger ladies are there and seem to be a bit more receptive to my calls. I also had a bad experience with a PA who diagnosed me as having a UT (with extreme pain on my side) when the next day a doc at Urgent Care said I had Shingles. She gave me two shots and a prescription, and I was fine in a couple days. I should not have to go to Urgent Care when I have a Doctor! I expressed my unhappiness to Dr. Kennedy and said I did not wish to see a PA when I need a DR. (I usually only go every six months to see her). She put it in my chart and said that should never have happened and that they had just had a big staff meeting with her telling the Receptionists they should put calls through to HER staff and let THEM decide if a patient should be seen by a DOCTOR or not! So, the front desk was calling the shots! Now I see on this Thread they are expecting Two Female Doctors in a couple months. We will see! I don't have a lot of confidence in Mulberry at this point!