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Thread: STAR Golf Carts
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Old 10-14-2008, 01:01 PM
rshoffer rshoffer is offline
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Quote:
Originally Posted by disney07 View Post
You are referring to K & H Golf Carts which no longer sells Star Carts. The manufacturer took away the franchising licence from K & H Carts, because of poor service and complaints. We have a 2007 Star, that had problems right off the lot. K & H Carts from owner to cart service department could not be trusted, a fabricator of the truth, and extended periods without for the 3 times back to the shop. Get what you pay for were our thoughts. WRONG.
Golf Cart Connection took over the warranty for Star.......2 weeks after sending to their Mount Dora facility (11/30/07) we got our cart back. During those 2 weeks we were kept informed of the progress, the problem and the solution. Excellent customer, and technical service. We have not had a problem since. We have a 2008 Precedent Club Cart also, I prefer The Star. Nice look, drives great.
Buying a cart, look at the what you get after your purchase. K & H Golf Carts is a joke, compared to really customer service. Golf Cart Connection and Star Carts, recommend.
I wonder how K&H remains in business? Our experience was just like described above. The owner doesn't seem phased by unhappy customers.
 
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