Quote:
Originally Posted by rshoffer
 I wonder how K&H remains in business? Our experience was just like described above. The owner doesn't seem phased by unhappy customers. |
I also had a terrible experience with K&H. I believe it is a son and father owners. The father is OK but the son is a total rip off. I had them do a sunbrella for me including paying for seat covers. When I got it back the seat covers were not installed but in the basket. I called and was told that since my"seats looked so nice " that they didnt install them.
Well a week or so later i went to install the covers and they did not fit. I called and was told that it was my fault because i didnt tell them i had deluxe seats. They told me they would get the correct covers for me. Well 3 weeks later it took a letter to them threatening lawsuit before they refunded my money for the seat cover portion. It took 3 days to get them from par car.
I was not surprised when I read in the paper that Star car was pulling the franchise.
jeffy