[nancy32163]

We rcently hired "All Surface Rejuvenations Plus" (wesealgrout.com), to clean our shower & seal the grout. The service person would not tell us what chemicals he was using to clean the shower. His answer was, "It's top secret." He checked our construction documents for the color of the grout. The caulk he used was darker than the existing color & we approved it based on his statement that the grout would lighten as it dried and cured. It did not lighten. We called the office & asked if the owner would come & inspect the work. The answer was, "No, he won't do that." She added that if we wanted it changed it would cost us 85 dollars an hour to have them come back & we would have to supply the caulk. Use caution when dealing with this company as we are very unhappy with their customer service. Thank you, Nancy