I’ve had luck with them. Many years ago the first time I joined a gym I paid for the whole annual fee up front with my credit card. Two months later, I noticed that my credit card had been debited over and over again, once every week, for the whole annual fee by the gym. When I called the bank they said they were legitimate transactions. I had to deal with the gym owner who kept telling me it was a computer error they could not reverse etc. I checked with BBB and this gym had alerts all over it. Many complaints. I knew I was in trouble.
The owner worked out on the same floor as everyone else sometimes twice a day. I would work out at the same time far away from him. As I was on the treadmill I would yell across the floor, “Mitzy, when am I getting back the money the gym owes me?” I also made friends at the same time with some “heavy weights”. It took 6 months but bit by bit the money was returned to my account and I stayed a member of that gym for many years, always paying in cash.
Always checked BBB after that.
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