[Velvet]

Not in USA and you’re right BBB did nothing.

They would not have helped resolve the problem and I did not ask. The gym’s rating was so low they did not give it a rating, just a warning. The reason why I check BBB ratings now is because the really bad business have complaints on their records usually. The first thing the bank asked me at the time was: did you check the gym’s BBB rating? We have google reviews now too etc and I’ve learned to read “between the lines” on all reviews.

I was not yet a senior those days.