I posted a review on BBB website. It is exactly as you say "retiredguy 123" regarding this company. After posting my review, I got an email back from BBB that states they will make sure there are no derogatory remarks in my review and then pass it along to the company to get their statement. My husband and I learned from this. We should have asked if their work was guaranteed and what would happen if we were not satisfied & got those answers in writing. I use this website from time to time to check for good businesses etc. from others & many good people have kept us from hiring those who take advantage of the Villagers. I also post when we have a bad experience with a company. The majority of people we have hired have been wonderful and I will continue to use this website to warn of bad service.
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