For years I though their credit card operations were inferior (no errors, just slow) to other companies and got no satisfaction from my letters to them. Finally their customer service in the stores we used got so poor that we stopped shopping there a few years ago. Today they cut my credit in half but I guess since I do not use their card I can not fault them for that. But the card is probably at least 30 years old. Sad to see how the store declined over the years.
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