[sschuler1]

My internet was running slow for a few days, so I cleaned out my temp files and cookies. That didn't seem to be the problem. So I defragmented my C drive. That didn't seem to clear things up. So I finally called Comcast to complain. The rep that I talked to ran a diagnostic while I was on the phone, and told me that the problem was in the outside line. So she set up an appointment to have a service rep come out to look at the line the next day. We received a phone call the next morning from Comcast saying that it was an area wide problem and would be resolved by the end of the business day. Within a few hours our internet was superfast again. That was yesterday!