Talk of The Villages Florida - View Single Post - DirectTV...Be VERY Careful when ending service
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Old 09-26-2019, 09:36 AM
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CFrance CFrance is offline
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DirecTV hasn't been the same wonderful company since becoming part of AT&T a few years back. We had a row with them over non-payment of several months' service even though we had had no contract and had canceled the service. There aren't enough words allowed in a TOTV post to explain what transpired. But we hung on, and the $495 amount they wanted to (erroneously) charge us was finally erased. The main problem was they claimed we signed a contract when AT&T took it over. But we hadn't, and they could never come up with a copy of the contract they claimed we signed. We did have to go quite a way up the chain of command, including sending a notarized letter. It was a mess and took forever.

We had been with DirecTV since they started NFL Ticket, and it was a wonderful service with no administrative hiccups. A shame AT&T had to come along with their incompetent record keeping.

To the poster that said "Ball in their court," I see a problem with that. I'm afraid they would turn you over to a collection agency, and then your credit rating would be affected.
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