Quote:
Originally Posted by Michael Charles
Well folks I'm here to tell you that finally (5 months) after having an independent adjuster come in to photograph our issue in ALL 3 bathrooms of defective tiles on the walls we have a resolution. I was told that they will be replacing all of the shower wall tiles due to a manufacturer's defect! Now, we need to be home all day for 4 days while the defective tile is removed then the new tile and greenboard installed.
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I still say that warranty has come though for us in spades and also to many, many people we know. I think some people are unrealistic and expect things that are unrealistic, such as one poster expected the developer to reroute the cable and electrical wiring under a proposed pool addition.
We have had eleven total homes built over our many years of marriage and by far the last two here had the most immediate and effective responses from warranty.