So, how does a water monitor play into this. Let's take two customers, both are up north both have the water shut off. neither has a pool, the neighbors do not have a pool. One has a monitor one does not. Both get a Bill for 60,000 gallons. One has water consumption data for a year, every single day, that matches every bill for the past year except this bill, the other has nothing. The monitor has national accreditation for accuracy. What would you do if you were receiving the complaint at the water utility?
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