We used HF for the last 3 months - had a gift cert for $60 from someone, and a special discount as well. So we used them for about 8 weekly deliveries of 2 meal choices. Overall the menu choices were fun online (they also included nutrition data). Have a choice of about 14 dinners each week. Some have upcharge - steaks etc. We JUST canceled them today - our discounts and credit were done. We tried other meal companies before - HF probably rates #1 for us. I enjoy the prep - typically about 1/2 hour or so, and have all the ingredients provided. And portions were fine, sometimes leftovers....
As mentioned - delivery is thru UPS. We did have issues twice where delivery was late in the day, and once box was dropped badly and contents were not cold. Both times we alerted HF and they credited our account. BUT - I did NOT like the fact that there is so much waste - the heavy cardboard box, insulated cold packs, packaging etc etc.
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I have CDO. It's like OCD but all the letters are in alphabetical order - AS THEY SHOULD BE. 
"Yesterday Belongs to History, Tomorrow Belongs to God, Today Belongs to Me"
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