I prefer to hit them where they hurt, by taking up as much of their time as possible. I'll let them present their spiel, then someone will just happen to knock on the door. I ask if they will they hold on while I get the door. 3-5 min later I'm back on the phone asking them to claify something, then, my other phone is ringing and could they hold on? This time I just set the phone down and walk away. I figure they have a quota to meet and if I can turn a 10 second hangup into a 15-20 minute waste of their time, then I've accomplished something. Besides, it makes me feel all warm and fuzzy inside.
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