I've had UHC for a couple of years. I spoke to a Blue Cross agent this week about changing to their plan. The deductibles and co-pays are similar, although BC does include a couple of hospitals that UHC does not. (I wasn't taking notes, but I believe the agent said Shands was included.) The plan I'll be using has no monthly premium.
My beef with UHC is that it was hard to find a specialist who accepted the HMO WelMed UHC policy I had. I experienced very poor customer service with UHC and constantly got the runaround wrt reimbursements, getting denied in error, them telling one doctor my policy had lapsed so he refused to see me, etc. I've spent hours on the phone with them over the course of two years trying to get the business end of things sorted. I did eventually learn to go to the office at LSL instead of calling.
Blue Cross uses a carrot approach to wellness, awarding gift cards for certain preventive health care actions. I've had BC before when I was working and was very satisfied so hopefully will be again. I went to the BC office in Palm Ridge Plaza on 101 across from Southern Trace shopping center, and the agent there (Janet) was a pleasure to deal with.
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